Privacy Policy
- Controller
- Iterruptivo S.A.C., RUC (Peruvian tax ID) 20612921947, Av. El Derby Nro. 254 Int. 1102, Urb. El Derby de Monterrico, Lima 15023, Peru.
- Contact
- apps@iterruptivo.com
- Effective date
- November 3, 2026
Contents · 10
EPREMOTE lets you see and control your computers remotely from your phone, tablet or another computer. This policy explains what information it uses, why, and what it does not do with it. If anything is unclear, write to us at apps@iterruptivo.com.
What we don't do
- We don't ask you to create an account, and we don't ask for your name, email or phone number.
- We don't show ads.
- We don't collect usage statistics, crash reports, location, contacts, photos, files, microphone or camera data.
- We don't record or store what you see or do in your sessions.
- We don't sell or share your information with anyone, for advertising or any other purpose.
What goes through our server
To let your device find your computer over the internet, EPREMOTE uses a connection server that we operate. It only receives:
- The ID of the computer you want to connect to, so it knows which computer to call. It is the only device data we use, and only to make the service work.
- Your device's IP address, network type and app version, without which the two devices can't be put in touch. We don't use the IP address to find out where you are.
That first request to the server (which ID you are looking for) travels unencrypted, like many network lookups. It only contains the ID of your computer and technical connection data: no passwords and nothing you do in the session.
When the two devices can't talk directly, the session goes through our relay server, which only forwards encrypted data and can't read it.
Today we keep the server's technical logs (IP address, requested ID, date and time) to run the service, troubleshoot it and protect it from abuse. We are implementing their automatic deletion after 30 days.
The content of your sessions
When you connect over the internet, by the computer's ID, the session is end-to-end encrypted: the screen image, sound, what you type, your touches and movements, the computer's password and any text that goes through the clipboard. Only your device and your computer can read them; we can't. We don't record or store this content.
When you connect, your device tells the computer its EPREMOTE ID, the device name and whether it runs Android or iOS, so whoever is at the computer knows who wants to come in. This also travels inside the encrypted connection.
If you connect by typing the IP address of a computer on your own local network, the connection goes straight from your device to that computer, without going through our servers, and it may be unencrypted. The app warns you on screen.
What stays on your device
The following is stored only on your device and never reaches us:
- your list of computers, the names you give them and the date of the last connection;
- a computer's password, if you choose to remember it;
- your app preferences.
The Android app doesn't back these data up to the cloud. You can remove a computer from the list in the app, and uninstalling the app deletes everything.
Permissions on your phone or tablet
- Internet, to connect to your computers.
- Notifications (Android 13 or later), for the “Connected to N computers” notice, with a “Disconnect” button, while a session is open. It is local and sends nothing.
- Foreground service, to keep your sessions open while you use other apps. It only runs while a session is open and stops by itself when you close the last one.
The app does not use Android's accessibility services, location, microphone or camera.
On your computer (EPREMOTE for Windows and Mac)
If you install EPREMOTE on a computer so other devices can connect to it, the computer registers its ID, its public encryption key and its IP address on our server, so it can be found. The private key never leaves the computer. It also asks our server whether a new version of EPREMOTE is available.
Some optional features use third-party services with your own account. For example, if you let the Claude artificial intelligence control your computers, what that feature needs, such as screen images, goes to that service and is governed by its policy. It doesn't reach us.
Who operates the servers
The connection and relay servers are operated by Iterruptivo S.A.C.; we don't use third-party analytics or advertising services.
Minimum age
EPREMOTE is a work tool for people aged 18 or over. It is not directed at minors, and we don't knowingly collect data from minors.
Your rights
You can ask us for access to your data, or ask us to correct it, delete it or stop using it, under Peru's Personal Data Protection Law No. 29733 and its Regulation, and the law of your country where it applies. Write to apps@iterruptivo.com with the IDs of your computers and we will answer within the legal deadline. In the app you can delete your list of computers, or uninstall it.
Changes
If we change this policy, we will publish the new version at this same address, with its date.